Terms of service

Last updated: September 13, 2026

Welcome to Menoura. These Terms of Service govern your use of the Menoura website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. General

Menoura reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. Menoura reserves the right to discontinue or limit the availability of any product.

3. Pricing

All product prices displayed on the website are in the currency shown at checkout.

Menoura reserves the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been confirmed.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel an order in certain circumstances, including product availability, pricing errors, suspected fraudulent activity, or inaccurate customer information.

If we cancel an order after payment has been received, any eligible amount paid will be refunded through the applicable payment method.

5. Customer Information

You agree to provide accurate and complete information when placing an order, including your name, phone number, email address, and delivery address.

Menoura is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Orders are shipped to the address provided during checkout.

Delivery times may vary depending on your location, courier availability, weather, holidays, and other circumstances beyond our control.

Please refer to our Shipping Policy for detailed information about delivery timelines and charges.

7. Exchanges and Returns

Our exchange and return conditions are described in our Return & Exchange Policy.

Customers are responsible for reviewing the applicable policy before placing an order.

Items must meet the conditions specified in our return and exchange policy to qualify.

8. Intellectual Property

All content on the Menoura website, including our logo, brand name, photographs, product images, graphics, designs, text, and other materials, is owned by or licensed to Menoura unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

9. Website Use

You agree not to misuse our website or attempt to interfere with its operation.

You must not use the website for unlawful purposes, attempt unauthorized access, introduce malicious software, or engage in activity that could damage the website, Menoura, or other customers.

10. Third-Party Services

Our website may use third-party services, including payment providers, shipping companies, analytics services, and other technology providers.

Your use of those services may also be subject to the terms and policies of the relevant third parties.

11. Limitation of Liability

Menoura will make reasonable efforts to maintain accurate information and reliable website functionality. However, we do not guarantee that the website will always be available, error-free, or uninterrupted.

To the extent permitted by applicable law, Menoura will not be responsible for losses resulting from circumstances beyond our reasonable control.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be collected and processed as described in our Privacy Policy.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

WhatsApp: +92 308 1951100
Email: info@menoura.com

Menoura
Wear Your Legacy.